Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, remember preferences, and provide analytics information.

Cookies may be:

• session-based (deleted when you close your browser),
• or persistent (stored until expiration or manual deletion).

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function correctly and cannot be disabled in our systems.

They may include:

• security authentication,
• page navigation,
• form submissions,
• session management,
• and website stability functions.

Without these cookies, parts of the website may not operate properly.

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve functionality and user experience.

We may collect information such as:

• pages visited,
• time spent on site,
• click behavior,
• browser type,
• device information,
• and traffic sources.

Analytics tools may include:

• Google Analytics,
• Meta Pixel,
• heatmap/session analysis tools,
• and internal performance tracking systems.

Data collected is generally aggregated and anonymized where reasonably possible.

Functional Cookies

Functional cookies help remember:

• language preferences,
• form progress,
• location settings,
• and user interface preferences.

These cookies improve user experience but are not strictly required for website functionality.

Marketing & Advertising Cookies

With your consent, we may use cookies and tracking technologies to:

• measure advertising performance,
• improve remarketing campaigns,
• personalize content,
• and optimize patient acquisition campaigns.

These cookies may be used by:

• Meta (Facebook/Instagram),
• Google Ads,
• YouTube,
• LinkedIn,
• or other advertising platforms.

These platforms may collect information regarding your browsing behavior across websites.

3. Third-Party Services

Some cookies may be placed by third-party providers integrated into our website, including:

• analytics platforms,
• appointment scheduling tools,
• embedded video providers,
• CRM systems,
• payment processors,
• and communication software.

We do not control third-party cookie policies and encourage users to review those providers directly.

4. Medical Privacy Considerations

We do not intentionally use cookies to store sensitive medical information.

However, website interactions involving:

• consultation requests,
• treatment interests,
• or patient inquiries

may indirectly relate to healthcare topics.

We implement commercially reasonable safeguards to protect collected information.

5. Consent & Cookie Controls

Upon visiting our website, users may be presented with a cookie consent banner allowing acceptance or customization of cookie preferences where legally required.

You may also manage cookies through your browser settings.

Most browsers allow you to:

• block cookies,
• delete stored cookies,
• restrict tracking,
• or receive alerts before cookies are stored.

Disabling cookies may affect website functionality.

6. Do Not Track Signals

Some browsers offer “Do Not Track” (DNT) settings.

Because there is no universally accepted standard for DNT signals, our website may not respond to all DNT browser requests.

7. Data Retention

Cookie-related data may be retained for varying periods depending on:

• the cookie type,
• browser settings,
• legal obligations,
• and analytics configuration.

Analytics data may be retained for up to 26 months unless otherwise required by law or operational necessity.

8. International Visitors

Our website may be accessed internationally.

By using this website, you understand that your information may be processed in Colombia or through secure service providers operating internationally.

We implement reasonable safeguards for international data processing where applicable.

9. Updates to This Policy

We may update this Cookie Policy periodically to reflect:

• legal changes,
• technology updates,
• operational practices,
• or website modifications.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

10. Contact Information

Dr. Joaquí Regenerative Health

Medellín, Antioquia, Colombia

Email: info@drjoaqui.com

Phone: +57 300 708 6499

If you have questions regarding this Cookie Policy or your personal data, please contact our team directly.